Call Us: 480-491-4932

Terms of Service

Web Hosting Service Agreement &
Acceptable Use Policy

All My Studio Space customers must abide by the following Terms and Conditions of service: WEB HOSTING SERVICE AGREEMENT & ACCEPTABLE USE POLICY

This Web Hosting Agreement (this “Agreement”) sets forth the terms and conditions of your use of My Studio Space, for web hosting services. You certify that you are at least 18 years of age. As a My Studio Space account holder, you agree to be bound by all terms and conditions of this Agreement, the fee schedules on the Online Order forms and any policies that are or may be published by My Studio Space. This Agreement will become effective when accepted by My Studio Space. By posting notice 30 days in advance at a web page available on our web site (http://mystudiospace.com), My Studio Space may modify the terms and conditions of this Agreement or the prices of its services, as well as discontinue or change the services offered. You will be bound by the modified Agreement, prices and/or policies if you continue to use the services.

1. Scope of Services and Your Obligations

1.1. This Agreement defines the terms and conditions of My Studio Space services as offered by My Studio Space and used by you, including the provision of web hosting services on My Studio Space servers and connectivity to the Internet (the “Services”). My Studio Space will provide the Services for the amount of server storage space selected in exchange for payment of fees and full compliance with the terms and conditions of this Agreement. In performing the Services, My Studio Space maintains control and ownership of any and all Internet protocol (“IP”) numbers and addresses that may be assigned to you and reserves the right to change or remove any and all IP numbers and addresses at its sole discretion.

1.2. You are responsible for producing, electronically uploading and maintaining HTML files, execution scripts, applets and applications (the “Upload Materials”) to your website, and you hereby warrant that all Upload Materials shall be owned or properly licensed by you and shall not adversely impact the Services or violate any rights of any third parties. You are responsible for ensuring that all Upload Materials will function properly and as intended. You are responsible for all activity originating from your website, unless proven to be a victim of outside hacking or address forgery. You assume responsibility for all material on your website that may be put on by a third party (such as the usage of Free For All links pages). Use of the Services requires a certain level of knowledge in the use of Internet languages, protocols, and software, which can vary depending on your anticipated use and desired content of your website, and includes, but is not limited to, the following: web publishing requires knowledge of HTML, properly locating and linking documents, FTPing web contents, graphics, text, sound, image mapping, etc.; CGI-scripts requires knowledge of the UNIX environment, gunzip commands, Perl, CShell scripts, permissions, etc.; and mail requires knowledge of use of mail clients to receive and send mail, etc. You acknowledge that you have the necessary knowledge to create, modify and maintain your website. My Studio Space assumes no responsibility to provide you with such knowledge.

1.3. In connection with the Services, My Studio Space may provide for your use certain tools and software, including, but not limited to, certain specialty scripting software and/or certain programming language software for designing websites (collectively, the “Tools”). These Tools are copyrighted and proprietary property owned by My Studio Space. To the extent that such Tools are provided to you, you are granted a nonexclusive, nontransferable license to use the Tools in object-code form only for your internal use, solely in connection with the Services provided under this Agreement.

1.4. Every hosting account with My Studio Space includes a 30-day money back guarantee. If you choose to cancel your account within the first 30 days and notify us by calling 480-491-4932. We will refund all routine account fees, exclusive of any set up or domain names fees. Accounts closed after 30 days do not qualify for refund of any pre-paid fees.

1.5. For server restoration purposes only, My Studio Space makes full back-ups of websites weekly, and backups of new/changed data nightly; however, My Studio Space makes no guarantees of any kind, either expressed or implied, as to the integrity of these back-ups. You are responsible to maintain local copies of your website. If loss of data occurs due to an error of My Studio Space, My Studio Space will attempt to recover the data for no charge. Otherwise, My Studio Space will attempt to recover the data from the most recent archive for a $50 fee.

1.6. My Studio Space reserves the right to monitor its systems electronically and to access and disclose any information as permitted or required by any law, regulation or other governmental request to operate its systems properly, to protect itself or its account-holders or for any other reason it in good faith deems necessary. My Studio Space will fully cooperate with law enforcement authorities in investigating suspected lawbreakers and reserves the right to report to law enforcement any suspected illegal activity it becomes aware of. It is not My Studio Space’s intention that its Services or facilities be used in contravention of the Communications Decency Act of 1996 (the “CDA”) or any other applicable law.

1.7. You agree to comply with the requirements of the CDA and the Digital Millennium Copyright Act (the “DMCA”) and acknowledge that My Studio Space is a “service provider” under the DMCA and is therefore immune from liability under the DMCA, including 17 U.S.C. § 512. Consistent with the DMCA, My Studio Space will accommodate standard technical measures used to identify and protect copyrighted works, and, as further described herein, My Studio Space has a policy of terminating account-holders who are copyright infringers.

1.8. Websites are unmodified forums containing the personal opinions and other expressions of the persons who post entries on a wide range of topics. Neither the content of websites located on My Studio Space servers nor the links to other websites are screened, approved, reviewed or endorsed by My Studio Space. My Studio Space is not a publisher of any of the content of websites, or of any content that may be available through the links to and from them, and is acting solely as an Internet web-hosting service provider. The text and other material on such websites are the opinion of the specific author and are not My Studio Space statements of advice, opinion or information.

2. Limited Warranty; Limitation of Liability; Indemnification

2.1. Limited Warranty. You acknowledge that the Services are provided “as is.” Neither My Studio Space, nor any of its employees or agents, warrants that the Services will be uninterrupted, error free or free from viruses or other harmful components. My Studio Space is not responsible for and hereby disclaims any warranties, either expressed or implied, regarding the quality, accuracy, or validity of the data and/or completeness, non-infringement, merchantability or fitness for a particular purpose of information available on its servers or residing on or passing through its interconnecting networks. Use of information obtained from or through the Services is at your risk. Under no circumstances will My Studio Space be liable to you or any other person for any loss or damage caused by your reliance on information available on its servers or obtained through the Services.

2.2. Limitation of Liability. IN NO EVENT SHALL My Studio Space BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR OTHER CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS AND DAMAGES RELATED TO CORRUPTION OR DELETION OF WEBSITE CONTENTS) ARISING OUT OF OR IN RELATION TO THIS AGREEMENT OR YOUR USE OR INABILITY TO USE My Studio Space’s SERVICES (INCLUDING, BUT NOT LIMITED TO, INOPERABILITY OF My Studio Space’s SERVERS), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF My Studio Space HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL My Studio Space’s MAXIMUM LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO My Studio Space FOR THE SERVICES DURING THE PRIOR TWELVE (12) MONTHS. TO THE EXTENT APPLICABLE STATE LAW DOES NOT ALLOW THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, My Studio Space’s LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.

2.3. Indemnification. You agree to indemnify, defend and hold My Studio Space and its affiliates, directors, officers, employees and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, resulting from any third-party claim, action, dispute or demand related to your use of the Services, your violation of any of the provisions of this Agreement or from your placement or transmission of any materials or content onto My Studio Space’s servers. Such liabilities may include, but are not limited to, those arising from the following: (a) with respect to your business, (i) infringement or misappropriation of any intellectual property rights; (ii) defamation, libel, slander, obscenity, pornography, or violation of the rights of privacy or publicity; or (iii) spamming, or any other offensive, harassing or illegal conduct or violation of the acceptable uses described herein or anti-spam policy; (b) any damage or destruction to My Studio Space’s equipment or to any other account-holder, which damage is caused by or otherwise results from acts or omissions by you, your representative(s) or your designees; (c) any personal injury or property damage arising out of your activities related to the Services, unless such injury or property damage is caused solely by My Studio Space’s gross negligence or willful misconduct; and (d) any other damage arising from your equipment or your business.

3. Payment of Fees

3.1. My Studio Space will publish a notice of fee increases 30 days before such increases take effect on the web site. A listing of current monthly and/or annual fees can be found at the http://www.mystudiospace.com.

3.2. You agree to provide My Studio Space with accurate and complete billing information, including your legal name, address, telephone number, e-mail address and applicable payment date and to update this information immediately if any change occurs. You must secure your account with a valid credit card. Payments must be submitted in advance of receiving the Services.

3.3. You acknowledge that My Studio Space will bill your credit card prior to the Payment Interval you have chosen. You authorize automatic billing by My Studio Space on an on-going basis during the term of this Agreement. All accounts will be billed at each designated interval (monthly, quarterly, or annually) automatically and without specific notice. You are responsible for terminating account(s) and associated billing except as noted here in cases of violation of My Studio Space policies.

3.4. Delinquent accounts are those that remain unpaid at the beginning of the next Payment Interval. The Services will be suspended if your account is delinquent, and My Studio Space will insert a message at your website indicating your suspension that visitors to your website will see. Notwithstanding any other rights My Studio Space may have in this Agreement, all of your website contents will be destroyed if your account is delinquent for 60 days. My Studio Space accounts continue to accrue charges while they are delinquent or if the Services are suspended.

3.5. You acknowledge responsibility for your account until payment in full is made.

4. Acceptable Uses

4.1. Use and Misuse of the Services. All complaints of abuse, violation and misuse of the Services, whether described in this Section 4 or otherwise, shall be investigated promptly. If you are not sure if your actions will be an abuse, violation or misuse, please ask first: abuse@mystudiospace.com.

You are responsible for all use of your website, with or without your knowledge or consent.

You agree to use the Services only for lawful purposes, in compliance with all applicable laws. Illegality includes, but is not limited to, drug dealing; attempting without authorization to access a computer system; pirating (distributing copyrighted material in violation of copyright law, specifically MP3s, MPEGs, ROMs, and ROM emulators); gambling; schemes to defraud; trafficking in obscene material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person; threatening bodily harm or damage to individuals or groups; violating U.S. export restrictions; stalking; or violating other state or federal law, such as the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, or the Economic Espionage Act. Linking to illegal material is also prohibited.

When My Studio Space becomes aware of possible violations of this Agreement, My Studio Space may initiate an investigation that may include gathering information from you and the complaining party, if any, and examination of material on My Studio Space’s servers. My Studio Space, in its sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violations of this Agreement could subject you to criminal or civil liability.

BY ACCEPTING THIS AGREEMENT, YOU AGREE TO WAIVE AND HOLD My Studio Space HARMLESS FROM ANY CLAIMS RELATING TO ANY ACTION TAKEN BY My Studio Space AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT OR AS A RESULT OF ITS CONCLUSION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS MEANS THAT YOU CANNOT SUE OR RECOVER ANY DAMAGES WHATSOEVER FROM My Studio Space AS A RESULT OF My Studio Space’s DECISION TO REMOVE MATERIAL FROM ITS SERVERS, WARN YOU, SUSPEND OR TERMINATE YOUR ACCOUNT, OR TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR AS A RESULT OF My Studio Space ‘s CONCLUSION THAT A VIOLATION HAS OCCURRED. THIS WAIVER APPLIES TO ALL VIOLATIONS DESCRIBED IN THIS AGREEMENT.

4.2. Use and Misuse of Materials. Materials in the public domain (e.g., images, text, and programs) may be downloaded or uploaded using the Services. You may also re-distribute materials in the public domain. You assume all risks regarding the determination of whether the material is in the public domain.

You are prohibited from storing, distributing or transmitting any unlawful material through the Services. Examples of unlawful material include, but are not limited to, threats of physical harm, child pornography, and copyrighted, trademarked and other proprietary material used without proper authorization. Pornography and sex-related merchandising, or links to such material, even if legal, are not acceptable uses of My Studio Space’s servers. You may not post, upload or otherwise distribute copyrighted material on My Studio Space’s servers without the consent of the copyright holder.

Unacceptable uses of website content also include the presence of the following programs or the activities associated with them, regardless of whether or not any actual intrusion results in the corruption or loss of data: server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network; attempts to circumvent any user authentication or security of host, network, or account; accessing data not intended for user; probing the security of any network; spawning dozens of processes; port scans, ping floods, packet spoofing, and forging router information; denial of service attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land and teardrop; promulgation of viruses; and IRC bots.

My Studio Space supports free speech on the Internet and will not suspend or cancel your account simply because it disagrees with your views expressed at your website. However, examples of unacceptable activities include posting private information about a person without his or her consent, defaming a person or business, and knowingly making available code that will have a deleterious effect on third-party computers. Where there are allegations that your on-line activity has violated the legal rights of a third party, My Studio Space will not substitute itself for a court of law in deciding tort claims raised by the third party.

4.3. Email Use. Unacceptable affronts to netiquette and unacceptable activities include, but are not limited to, the following: spamming (sending unsolicited advertising to those with which you have no existing business relationship and posting off-topic advertising in newsgroups); spoofing (using a return email address that is not the valid reply address of the sender or sending an email message that does not contain enough information to enable the recipient to identify you); passive spamming (promoting a website hosted by My Studio Space by spamming from some other source); trolling (posting controversial messages in newsgroups to generate responses); mail bombing (inundating a user with email without any serious intent to correspond or sending large or multiple files to a user); generating a higher volume of outgoing mail than a normal user (over 10% of available system resources); propagating chain letters; and subscribing someone else to an electronic mailing list without that person’s permission. A message is considered unsolicited if it is posted in violation of a newsgroup charter or sent to a recipient who has not requested the message. Making an email address available to the public does not constitute a request to receive messages. Distribution of mass emailing programs is also prohibited. All recipients on a mailing list must have personally subscribed. Mailing lists may not be used to distribute unsolicited email. If you are repeatedly mail bombed or attract such behavior, the Services will be terminated.

You should not send email to any user who does not wish to receive it, either at My Studio Space or elsewhere. My Studio Space recognizes that email is an informal medium; however, you must refrain from sending further email to a user after receiving a request to stop.

My Studio Space reserves the right to zip (compress) any customer email box that exceeds 50 megs in size. Customers with zipped boxes will be notified and instructed on how to access or download their zipped email files. If zipped boxes remain un-accessed for 30 days My Studio Space reserves the right to delete the email box.

You may not alter the headers of email messages to disguise their identity or to prevent users from responding to the messages. My Studio Space may disclose the user-names of accounts responsible for forged email messages to system administrators or users requesting the information.

Violations of the My Studio Space policies outlined herein can sometimes result in massive numbers of email responses. If you receive so much email that My Studio Space resources are affected, My Studio Space staff may shut down your mailbox.

4.4. System Security. You are prohibited from utilizing the Services to compromise the security of system resources or accounts on servers at My Studio Space or at any other site. Use or distribution of tools designed for compromising security or containing viruses or trojans are prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.

If you are involved in violations of system security, My Studio Space reserves the right to release all user-names of users involved in such violations to system administrators at other sites in order to assist them in resolving security incidents. My Studio Space will also fully cooperate with law enforcement authorities in investigating suspected lawbreakers.

4.5. System Resources. System abuse includes any use of My Studio Space resources that disrupts the normal use of its servers or services for others. Examples of system abuse include running excessive numbers of processes or consuming excessive amounts of CPU time, memory or disk space.

Any usage of 10% or more of My Studio Space’s system resources is an undue burden on My Studio Space’s system and is unacceptable. If your usage ever exceeds 10% of system resources, your account may be terminated immediately and without prior notice.

Further, running programs in the background on a My Studio Space server without My Studio Space’s prior written authorization, or running chat rooms, Internet Relay Chat, IRC bots, more then 1,000 emails a day and the like are not acceptable uses of My Studio Space’s servers.

Due to their use of flat files instead of databases, My Studio Space does not allow the use of UBB or YABB bulletin boards. Use of these boards for large or very active forums may result in system performance degradation, and cannot be allowed in our shared server environment. We suggest using VBulletin or phpBB as more efficient, database-driven alternatives to these bulletin boards.

5. My Studio Space’s Right to Terminate Agreement

(a) My Studio Space reserves the right to suspend or terminate the Services to you and remove or prevent access to any material from your website at any time, without prior notice or liability, for any conduct that My Studio Space, in its sole discretion, believes violates this Agreement or is otherwise harmful to My Studio Space’s interests or the interests of other account holders. (b) My Studio Space also reserves the right to comply with the take-down provisions of the DMCA and to seek injunctive, declaratory, inter-pleader or other judicial or equitable relief (and, pending such action, to suspend all access to your website) if any third-party claim is made that your website content or use violates any of the acceptable uses or your obligations or representations described in this Agreement.

6. Cancellation of Accounts

6.1. You must cancel your My Studio Space account by using the form located at: http://mystudiospace.com/cancel_domain.php. Accounts closed after 30 days of initiation or annual renewal do not qualify for refund of any pre-paid fees, including annual accounts.

6.2. All My Studio Space accounts must be paid in full before the cancellation will be considered complete.

6.3. If your account is suspended or terminated for any reason permitted by this Agreement, My Studio Space may, at its sole discretion, permanently delete your website contents from My Studio Space servers, and My Studio Space will not be able to reopen or restore such content.

7. Arbitration; Governing Law

7.1. Except for My Studio Space’s compliance with take-down provisions of the DMCA or injunctive or other equitable actions initiated by My Studio Space pursuant to Section 5(b), if any controversy or dispute arises in connection with this Agreement, the Services or your use of My Studio Space’s servers, such controversy or dispute shall first be presented for resolution by My Studio Space and you. If no resolution is reached within 7 days thereafter, then such controversy or dispute shall be resolved by binding arbitration in Mesa, Arizona, under the then-current rules of commercial arbitration of the American Arbitration Association. Each party shall select an arbitrator with expertise in computer law and the Internet, and these two arbitrators shall select the third arbitrator with such expertise. The validity, terms, performance and enforcement of this Agreement shall be governed and construed by its provisions and in accordance with the laws of the State of Arizona (without regard to conflicts of laws principles).

7.2 You hereby irrevocably and unconditionally consent to submit to the exclusive jurisdiction of the state and federal courts located in Mesa, Arizona, for any action, suit or proceeding arising out of or relating to Section 5(b) of this Agreement and the arbitration contemplated by this Section 7.

8. Miscellaneous

You may not assign your rights and obligations under this Agreement without the prior written consent of My Studio Space, which may be withheld at My Studio Space’s discretion. Nothing contained in this Agreement shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties. The failure of My Studio Space to require your performance of any provision hereof shall not affect the right to require such performance thereafter; nor shall the waiver by My Studio Space of a breach of any provision hereof be taken or held to be a waiver of the provision itself. Any action for any claim arising under, or in connection with, this Agreement must be commenced by you within one year after the alleged cause of action has accrued or after the date of termination of this Agreement, whichever is earlier. In the event that any provision of this Agreement is deemed unenforceable or invalid, such un-enforceability or invalidity shall not affect the remainder of this Agreement. Such provision may be amended or replaced with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of the parties as reflected in the original provision. No provision of this Agreement may be amended or modified by you except by means of a written document signed or expressly assented to by My Studio Space. All terms and conditions of this Agreement that should by their nature survive termination of this Agreement shall so survive. This Agreement and the Online Order form, together with all amendments or modifications to any of them, constitute the complete and exclusive agreement between you and My Studio Space and supersede and govern all prior proposals, agreements, or other communications.

9. Dedicated Servers and root access
Client may install or permit others to install, any operating, or Internet connectivity software, or interfaces, enhancements or upgrades thereto or to the Software, on the Server. Failure to permit upgrades to the installed customized versions of certain third party software or Client alterations made to certain third party software including Apache, PHP (including building support into Apache Linux Kernel upgrades), system libraries, or MySQL upgrades may adversely affect server performance. Any and all costs for work required to remedy corruption to data, damage to Hardware or Software, or other harm resulting from installation, modification or deletion of any software or other files by Client shall be Client’s sole responsibility, and Client shall indemnify My Studio Space in full for same. Without limiting the generality of the foregoing, Client agrees that installation, modification or deletion of files that results in or contributes in any way to any outage or damage to any Hardware, Software or Services shall result in liability to Client for technical support costs at a rate of $150 per hour until the issue caused by the activity is resolved to My Studio Space’s sole satisfaction. Under no circumstances shall My Studio Space be required to provide any support with respect to any software or other files installed, modified or deleted by Client with or without My Studio Space’s consent.

Client shall comply, and shall cause all Client Customers or other third parties gaining access to the Hardware or Software through Client to comply, with My Studio Space’s then-current acceptable use and privacy policies (collectively, “User Policy”), as they may reasonably be amended by My Studio Space from time to time and which are available through My Studio Space’s Web site at: http://www.mystudiospace.com/support/policy.html.

In the event of any conflict between such Acceptable Use Policies and any terms and conditions of this Agreement, this Agreement shall govern. My Studio Space reserves the right to lock out, suspend or shut down any domains or Web sites that violate any Acceptable Use Policy.

Please note that backup practices differ with dedicated servers depending on the type of service purchased. My Studio Space has a responsibility to ensure that each of our clients is provided with the best services we have available. While we back up files continuously, we are in no way responsible for the archiving of a site. It is the sole responsibility of the site creator to copy, back-up or archive all files that constitute a web site.
The following guidelines also apply:

Content:
All services provided by My Studio Space may be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation of any United States Federal, State, or City law is prohibited. This includes, but is not limited to copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless My Studio Space from any claims resulting from the use of the service, which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all My Studio Space servers. This includes sites that may infer sexual content or links to adult content elsewhere. My Studio Space will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to My Studio Space servers or any other server on the Internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
- Pirated software
- Hacker programs or archives
- Warez sites

My Studio Space will be the sole arbiter as to what constitutes a violation of this provision.

Free Domain Name for Life offer/New Domain Names
The My Studio Space Free Domain Name for Life offer is valid for as long as you are a My Studio Space customer. If the account is canceled at any time during the first year the fee for the domain name will be charged. Domain names are your property upon registration, and cannot be returned for refund.
Owners of domain names obtained through My Studio Space will be contacted prior to the expiration of the domain name, and offered the opportunity to renew the registration for a one year period. Contact will be made to the email address(es) as entered by the owner at original account signup. Responsibility for renewing any domain name lies exclusively with the owner.

Charge-back fee, $25.
There is a fee of $25 for credit card charge-backs, returned or refused checks, or any other form of refused, returned, or denied payment.

Un-suspension fee, $50.
There is a fee of $50 automatically applied to all suspended accounts which must be paid in order to have accounts un-suspended.

Traffic/ Hits / Bandwidth Policy.
Bandwidth usage is a simple equation – number of visits times information sent in each visit. Since the average web page is about 50K in size, 1G equals roughly 20,000 page downloads a month! Larger files will increase traffic usage, but 1G bandwidth provide enough capacity for 99% of all web sites on the Internet, and if your site is becoming the next Yahoo, contact us to Upgrade your account and increase your bandwidth. At $10 a gig/month or upgrade to a larger account that comes with more. To maintain the integrity of our service, the following restrictions also apply:
- Sites offering download files. (This is any site where 20% or more of their monthly traffic is from file downloads)
- Sites using more than 20% of system resources.

My Studio Space will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising – Email:
Spamming, or the sending of unsolicited email, from an My Studio Space server or using an email address or domain that is maintained on an My Studio Space machine as reference is STRICTLY prohibited. My Studio Space will be the sole arbiter as to what constitutes a violation of this provision.

Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be a large drain on system resources and we cannot allow it as an account option

Background Running Programs
We may allow programs to run continually in the background. These are considered on a case-by-case basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

IRC
We currently do not allow IRC or IRC bots to be operated on our servers.

Domain Pointing
Domain pointers are to be used for the purpose of having more than one way to find the same site, not for the purposes of sharing an account among multiple sites. A domain pointer may not be set up to reference a sub-directory within an existing Web hosting account served by My Studio Space or any other provider.

Server Abuse:
Any attempt to undermine or cause harm to a server, or customer, of My Studio Space is strictly prohibited, and will result in immediate termination or prosecution.

By clicking the “Submit Order” button, you agree to be bound by and to comply with this Agreement just as if you had signed it, and clicking the “Submit Order” button is the legal equivalent of your signature on a written contract.

Refusal of Service:
We reserve the right to refuse, cancel, or suspend service at our sole discretion.

Billing Problems and Termination:
Accounts paid by credit cards which are rejected by our online card processor are grounds for termination. If you need to replace or update your credit card info please call 480-491-4932. Because of the risk of credit card fraud, any account which offers two bad credit cards within any 6 month period will be subject to immediate termination.

All distributive hosting sites and dedicated servers of My Studio Space must adhere to the above policies.

Failure to follow any term or condition will be grounds for immediate account. All My Studio Space customers must abide by the following Terms and Conditions of service: WEB HOSTING SERVICE AGREEMENT & ACCEPTABLE USE POLICY

This Web Hosting Agreement (this “Agreement”) sets forth the terms and conditions of your use of My Studio Space, for web hosting services. You certify that you are at least 18 years of age. As a My Studio Space account holder, you agree to be bound by all terms and conditions of this Agreement, the fee schedules on the Online Order forms and any policies that are or may be published by My Studio Space. This Agreement will become effective when accepted by My Studio Space. By posting notice 30 days in advance at a web page available on our web site (http://mystudiospace.com), My Studio Space may modify the terms and conditions of this Agreement or the prices of its services, as well as discontinue or change the services offered. You will be bound by the modified Agreement, prices and/or policies if you continue to use the services.

1. Scope of Services and Your Obligations

1.1. This Agreement defines the terms and conditions of My Studio Space services as offered by My Studio Space and used by you, including the provision of web hosting services on My Studio Space servers and connectivity to the Internet (the “Services”). My Studio Space will provide the Services for the amount of server storage space selected in exchange for payment of fees and full compliance with the terms and conditions of this Agreement. In performing the Services, My Studio Space maintains control and ownership of any and all Internet protocol (“IP”) numbers and addresses that may be assigned to you and reserves the right to change or remove any and all IP numbers and addresses at its sole discretion.

1.2. You are responsible for producing, electronically uploading and maintaining HTML files, execution scripts, applets and applications (the “Upload Materials”) to your website, and you hereby warrant that all Upload Materials shall be owned or properly licensed by you and shall not adversely impact the Services or violate any rights of any third parties. You are responsible for ensuring that all Upload Materials will function properly and as intended. You are responsible for all activity originating from your website, unless proven to be a victim of outside hacking or address forgery. You assume responsibility for all material on your website that may be put on by a third party (such as the usage of Free For All links pages). Use of the Services requires a certain level of knowledge in the use of Internet languages, protocols, and software, which can vary depending on your anticipated use and desired content of your website, and includes, but is not limited to, the following: web publishing requires knowledge of HTML, properly locating and linking documents, FTPing web contents, graphics, text, sound, image mapping, etc.; CGI-scripts requires knowledge of the UNIX environment, gunzip commands, Perl, CShell scripts, permissions, etc.; and mail requires knowledge of use of mail clients to receive and send mail, etc. You acknowledge that you have the necessary knowledge to create, modify and maintain your website. My Studio Space assumes no responsibility to provide you with such knowledge.

1.3. In connection with the Services, My Studio Space may provide for your use certain tools and software, including, but not limited to, certain specialty scripting software and/or certain programming language software for designing websites (collectively, the “Tools”). These Tools are copyrighted and proprietary property owned by My Studio Space. To the extent that such Tools are provided to you, you are granted a nonexclusive, nontransferable license to use the Tools in object-code form only for your internal use, solely in connection with the Services provided under this Agreement.

1.4. Every hosting account with My Studio Space includes a 30-day money back guarantee. If you choose to cancel your account within the first 30 days and notify us by calling 480-491-4932. We will refund all routine account fees, exclusive of any set up or domain names fees. Accounts closed after 30 days do not qualify for refund of any pre-paid fees.

1.5. For server restoration purposes only, My Studio Space makes full back-ups of websites weekly, and backups of new/changed data nightly; however, My Studio Space makes no guarantees of any kind, either expressed or implied, as to the integrity of these back-ups. You are responsible to maintain local copies of your website. If loss of data occurs due to an error of My Studio Space, My Studio Space will attempt to recover the data for no charge. Otherwise, My Studio Space will attempt to recover the data from the most recent archive for a $50 fee.

1.6. My Studio Space reserves the right to monitor its systems electronically and to access and disclose any information as permitted or required by any law, regulation or other governmental request to operate its systems properly, to protect itself or its account-holders or for any other reason it in good faith deems necessary. My Studio Space will fully cooperate with law enforcement authorities in investigating suspected lawbreakers and reserves the right to report to law enforcement any suspected illegal activity it becomes aware of. It is not My Studio Space’s intention that its Services or facilities be used in contravention of the Communications Decency Act of 1996 (the “CDA”) or any other applicable law.

1.7. You agree to comply with the requirements of the CDA and the Digital Millennium Copyright Act (the “DMCA”) and acknowledge that My Studio Space is a “service provider” under the DMCA and is therefore immune from liability under the DMCA, including 17 U.S.C. § 512. Consistent with the DMCA, My Studio Space will accommodate standard technical measures used to identify and protect copyrighted works, and, as further described herein, My Studio Space has a policy of terminating account-holders who are copyright infringers.

1.8. Websites are unmodified forums containing the personal opinions and other expressions of the persons who post entries on a wide range of topics. Neither the content of websites located on My Studio Space servers nor the links to other websites are screened, approved, reviewed or endorsed by My Studio Space. My Studio Space is not a publisher of any of the content of websites, or of any content that may be available through the links to and from them, and is acting solely as an Internet web-hosting service provider. The text and other material on such websites are the opinion of the specific author and are not My Studio Space statements of advice, opinion or information.

2. Limited Warranty; Limitation of Liability; Indemnification

2.1. Limited Warranty. You acknowledge that the Services are provided “as is.” Neither My Studio Space, nor any of its employees or agents, warrants that the Services will be uninterrupted, error free or free from viruses or other harmful components. My Studio Space is not responsible for and hereby disclaims any warranties, either expressed or implied, regarding the quality, accuracy, or validity of the data and/or completeness, non-infringement, merchantability or fitness for a particular purpose of information available on its servers or residing on or passing through its interconnecting networks. Use of information obtained from or through the Services is at your risk. Under no circumstances will My Studio Space be liable to you or any other person for any loss or damage caused by your reliance on information available on its servers or obtained through the Services.

2.2. Limitation of Liability. IN NO EVENT SHALL My Studio Space BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR OTHER CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS AND DAMAGES RELATED TO CORRUPTION OR DELETION OF WEBSITE CONTENTS) ARISING OUT OF OR IN RELATION TO THIS AGREEMENT OR YOUR USE OR INABILITY TO USE My Studio Space’s SERVICES (INCLUDING, BUT NOT LIMITED TO, INOPERABILITY OF My Studio Space’s SERVERS), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF My Studio Space HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL My Studio Space’s MAXIMUM LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO My Studio Space FOR THE SERVICES DURING THE PRIOR TWELVE (12) MONTHS. TO THE EXTENT APPLICABLE STATE LAW DOES NOT ALLOW THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, My Studio Space’s LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.

2.3. Indemnification. You agree to indemnify, defend and hold My Studio Space and its affiliates, directors, officers, employees and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, resulting from any third-party claim, action, dispute or demand related to your use of the Services, your violation of any of the provisions of this Agreement or from your placement or transmission of any materials or content onto My Studio Space’s servers. Such liabilities may include, but are not limited to, those arising from the following: (a) with respect to your business, (i) infringement or misappropriation of any intellectual property rights; (ii) defamation, libel, slander, obscenity, pornography, or violation of the rights of privacy or publicity; or (iii) spamming, or any other offensive, harassing or illegal conduct or violation of the acceptable uses described herein or anti-spam policy; (b) any damage or destruction to My Studio Space’s equipment or to any other account-holder, which damage is caused by or otherwise results from acts or omissions by you, your representative(s) or your designees; (c) any personal injury or property damage arising out of your activities related to the Services, unless such injury or property damage is caused solely by My Studio Space’s gross negligence or willful misconduct; and (d) any other damage arising from your equipment or your business.

3. Payment of Fees

3.1. My Studio Space will publish a notice of fee increases 30 days before such increases take effect on the web site. A listing of current monthly and/or annual fees can be found at the http://www.mystudiospace.com.

3.2. You agree to provide My Studio Space with accurate and complete billing information, including your legal name, address, telephone number, e-mail address and applicable payment date and to update this information immediately if any change occurs. You must secure your account with a valid credit card. Payments must be submitted in advance of receiving the Services.

3.3. You acknowledge that My Studio Space will bill your credit card prior to the Payment Interval you have chosen. You authorize automatic billing by My Studio Space on an on-going basis during the term of this Agreement. All accounts will be billed at each designated interval (monthly, quarterly, or annually) automatically and without specific notice. You are responsible for terminating account(s) and associated billing except as noted here in cases of violation of My Studio Space policies.

3.4. Delinquent accounts are those that remain unpaid at the beginning of the next Payment Interval. The Services will be suspended if your account is delinquent, and My Studio Space will insert a message at your website indicating your suspension that visitors to your website will see. Notwithstanding any other rights My Studio Space may have in this Agreement, all of your website contents will be destroyed if your account is delinquent for 60 days. My Studio Space accounts continue to accrue charges while they are delinquent or if the Services are suspended.

3.5. You acknowledge responsibility for your account until payment in full is made.

4. Acceptable Uses

4.1. Use and Misuse of the Services. All complaints of abuse, violation and misuse of the Services, whether described in this Section 4 or otherwise, shall be investigated promptly. If you are not sure if your actions will be an abuse, violation or misuse, please ask first: abuse@mystudiospace.com.

You are responsible for all use of your website, with or without your knowledge or consent.

You agree to use the Services only for lawful purposes, in compliance with all applicable laws. Illegality includes, but is not limited to, drug dealing; attempting without authorization to access a computer system; pirating (distributing copyrighted material in violation of copyright law, specifically MP3s, MPEGs, ROMs, and ROM emulators); gambling; schemes to defraud; trafficking in obscene material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person; threatening bodily harm or damage to individuals or groups; violating U.S. export restrictions; stalking; or violating other state or federal law, such as the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, or the Economic Espionage Act. Linking to illegal material is also prohibited.

When My Studio Space becomes aware of possible violations of this Agreement, My Studio Space may initiate an investigation that may include gathering information from you and the complaining party, if any, and examination of material on My Studio Space’s servers. My Studio Space, in its sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violations of this Agreement could subject you to criminal or civil liability.

BY ACCEPTING THIS AGREEMENT, YOU AGREE TO WAIVE AND HOLD My Studio Space HARMLESS FROM ANY CLAIMS RELATING TO ANY ACTION TAKEN BY My Studio Space AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT OR AS A RESULT OF ITS CONCLUSION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS MEANS THAT YOU CANNOT SUE OR RECOVER ANY DAMAGES WHATSOEVER FROM My Studio Space AS A RESULT OF My Studio Space’s DECISION TO REMOVE MATERIAL FROM ITS SERVERS, WARN YOU, SUSPEND OR TERMINATE YOUR ACCOUNT, OR TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR AS A RESULT OF My Studio Space ‘s CONCLUSION THAT A VIOLATION HAS OCCURRED. THIS WAIVER APPLIES TO ALL VIOLATIONS DESCRIBED IN THIS AGREEMENT.

4.2. Use and Misuse of Materials. Materials in the public domain (e.g., images, text, and programs) may be downloaded or uploaded using the Services. You may also re-distribute materials in the public domain. You assume all risks regarding the determination of whether the material is in the public domain.

You are prohibited from storing, distributing or transmitting any unlawful material through the Services. Examples of unlawful material include, but are not limited to, threats of physical harm, child pornography, and copyrighted, trademarked and other proprietary material used without proper authorization. Pornography and sex-related merchandising, or links to such material, even if legal, are not acceptable uses of My Studio Space’s servers. You may not post, upload or otherwise distribute copyrighted material on My Studio Space’s servers without the consent of the copyright holder.

Unacceptable uses of website content also include the presence of the following programs or the activities associated with them, regardless of whether or not any actual intrusion results in the corruption or loss of data: server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network; attempts to circumvent any user authentication or security of host, network, or account; accessing data not intended for user; probing the security of any network; spawning dozens of processes; port scans, ping floods, packet spoofing, and forging router information; denial of service attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land and teardrop; promulgation of viruses; and IRC bots.

My Studio Space supports free speech on the Internet and will not suspend or cancel your account simply because it disagrees with your views expressed at your website. However, examples of unacceptable activities include posting private information about a person without his or her consent, defaming a person or business, and knowingly making available code that will have a deleterious effect on third-party computers. Where there are allegations that your on-line activity has violated the legal rights of a third party, My Studio Space will not substitute itself for a court of law in deciding tort claims raised by the third party.

4.3. Email Use. Unacceptable affronts to netiquette and unacceptable activities include, but are not limited to, the following: spamming (sending unsolicited advertising to those with which you have no existing business relationship and posting off-topic advertising in newsgroups); spoofing (using a return email address that is not the valid reply address of the sender or sending an email message that does not contain enough information to enable the recipient to identify you); passive spamming (promoting a website hosted by My Studio Space by spamming from some other source); trolling (posting controversial messages in newsgroups to generate responses); mail bombing (inundating a user with email without any serious intent to correspond or sending large or multiple files to a user); generating a higher volume of outgoing mail than a normal user (over 10% of available system resources); propagating chain letters; and subscribing someone else to an electronic mailing list without that person’s permission. A message is considered unsolicited if it is posted in violation of a newsgroup charter or sent to a recipient who has not requested the message. Making an email address available to the public does not constitute a request to receive messages. Distribution of mass emailing programs is also prohibited. All recipients on a mailing list must have personally subscribed. Mailing lists may not be used to distribute unsolicited email. If you are repeatedly mail bombed or attract such behavior, the Services will be terminated.

You should not send email to any user who does not wish to receive it, either at My Studio Space or elsewhere. My Studio Space recognizes that email is an informal medium; however, you must refrain from sending further email to a user after receiving a request to stop.

My Studio Space reserves the right to zip (compress) any customer email box that exceeds 50 megs in size. Customers with zipped boxes will be notified and instructed on how to access or download their zipped email files. If zipped boxes remain un-accessed for 30 days My Studio Space reserves the right to delete the email box.

You may not alter the headers of email messages to disguise their identity or to prevent users from responding to the messages. My Studio Space may disclose the user-names of accounts responsible for forged email messages to system administrators or users requesting the information.

Violations of the My Studio Space policies outlined herein can sometimes result in massive numbers of email responses. If you receive so much email that My Studio Space resources are affected, My Studio Space staff may shut down your mailbox.

4.4. System Security. You are prohibited from utilizing the Services to compromise the security of system resources or accounts on servers at My Studio Space or at any other site. Use or distribution of tools designed for compromising security or containing viruses or trojans are prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.

If you are involved in violations of system security, My Studio Space reserves the right to release all user-names of users involved in such violations to system administrators at other sites in order to assist them in resolving security incidents. My Studio Space will also fully cooperate with law enforcement authorities in investigating suspected lawbreakers.

4.5. System Resources. System abuse includes any use of My Studio Space resources that disrupts the normal use of its servers or services for others. Examples of system abuse include running excessive numbers of processes or consuming excessive amounts of CPU time, memory or disk space.

Any usage of 10% or more of My Studio Space’s system resources is an undue burden on My Studio Space’s system and is unacceptable. If your usage ever exceeds 10% of system resources, your account may be terminated immediately and without prior notice.

Further, running programs in the background on a My Studio Space server without My Studio Space’s prior written authorization, or running chat rooms, Internet Relay Chat, IRC bots, more then 1,000 emails a day and the like are not acceptable uses of My Studio Space’s servers.

Due to their use of flat files instead of databases, My Studio Space does not allow the use of UBB or YABB bulletin boards. Use of these boards for large or very active forums may result in system performance degradation, and cannot be allowed in our shared server environment. We suggest using VBulletin or phpBB as more efficient, database-driven alternatives to these bulletin boards.

5. My Studio Space’s Right to Terminate Agreement

(a) My Studio Space reserves the right to suspend or terminate the Services to you and remove or prevent access to any material from your website at any time, without prior notice or liability, for any conduct that My Studio Space, in its sole discretion, believes violates this Agreement or is otherwise harmful to My Studio Space’s interests or the interests of other account-holders. (b) My Studio Space also reserves the right to comply with the take-down provisions of the DMCA and to seek injunctive, declaratory, inter-pleader or other judicial or equitable relief (and, pending such action, to suspend all access to your website) if any third-party claim is made that your website content or use violates any of the acceptable uses or your obligations or representations described in this Agreement.

6. Cancellation of Accounts

6.1. You must cancel your My Studio Space account by using the form located at: http://mystudiospace.com/cancel_domain.php. Accounts closed after 30 days of initiation or annual renewal do not qualify for refund of any pre-paid fees, including annual accounts.

6.2. All My Studio Space accounts must be paid in full before the cancellation will be considered complete.

6.3. If your account is suspended or terminated for any reason permitted by this Agreement, My Studio Space may, at its sole discretion, permanently delete your website contents from My Studio Space servers, and My Studio Space will not be able to reopen or restore such content.

7. Arbitration; Governing Law

7.1. Except for My Studio Space’s compliance with take-down provisions of the DMCA or injunctive or other equitable actions initiated by My Studio Space pursuant to Section 5(b), if any controversy or dispute arises in connection with this Agreement, the Services or your use of My Studio Space’s servers, such controversy or dispute shall first be presented for resolution by My Studio Space and you. If no resolution is reached within 7 days thereafter, then such controversy or dispute shall be resolved by binding arbitration in Mesa, Arizona, under the then-current rules of commercial arbitration of the American Arbitration Association. Each party shall select an arbitrator with expertise in computer law and the Internet, and these two arbitrators shall select the third arbitrator with such expertise. The validity, terms, performance and enforcement of this Agreement shall be governed and construed by its provisions and in accordance with the laws of the State of Arizona (without regard to conflicts of laws principles).

7.2 You hereby irrevocably and unconditionally consent to submit to the exclusive jurisdiction of the state and federal courts located in Mesa, Arizona, for any action, suit or proceeding arising out of or relating to Section 5(b) of this Agreement and the arbitration contemplated by this Section 7.

8. Miscellaneous

You may not assign your rights and obligations under this Agreement without the prior written consent of My Studio Space, which may be withheld at My Studio Space’s discretion. Nothing contained in this Agreement shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties. The failure of My Studio Space to require your performance of any provision hereof shall not affect the right to require such performance thereafter; nor shall the waiver by My Studio Space of a breach of any provision hereof be taken or held to be a waiver of the provision itself. Any action for any claim arising under, or in connection with, this Agreement must be commenced by you within one year after the alleged cause of action has accrued or after the date of termination of this Agreement, whichever is earlier. In the event that any provision of this Agreement is deemed unenforceable or invalid, such unenforceability or invalidity shall not affect the remainder of this Agreement. Such provision may be amended or replaced with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of the parties as reflected in the original provision. No provision of this Agreement may be amended or modified by you except by means of a written document signed or expressly assented to by My Studio Space. All terms and conditions of this Agreement that should by their nature survive termination of this Agreement shall so survive. This Agreement and the Online Order form, together with all amendments or modifications to any of them, constitute the complete and exclusive agreement between you and My Studio Space and supersede and govern all prior proposals, agreements, or other communications.

9. Dedicated Servers and root access
Client may install or permit others to install, any operating, or Internet connectivity software, or interfaces, enhancements or upgrades thereto or to the Software, on the Server. Failure to permit upgrades to the installed customized versions of certain third party software or Client alterations made to certain third party software including Apache, PHP (including building support into Apache Linux Kernel upgrades), system libraries, or MySQL upgrades may adversely affect server performance. Any and all costs for work required to remedy corruption to data, damage to Hardware or Software, or other harm resulting from installation, modification or deletion of any software or other files by Client shall be Client’s sole responsibility, and Client shall indemnify My Studio Space in full for same. Without limiting the generality of the foregoing, Client agrees that installation, modification or deletion of files that results in or contributes in any way to any outage or damage to any Hardware, Software or Services shall result in liability to Client for technical support costs at a rate of $150 per hour until the issue caused by the activity is resolved to My Studio Space’s sole satisfaction. Under no circumstances shall My Studio Space be required to provide any support with respect to any software or other files installed, modified or deleted by Client with or without My Studio Space’s consent.

Client shall comply, and shall cause all Client Customers or other third parties gaining access to the Hardware or Software through Client to comply, with My Studio Space’s then-current acceptable use and privacy policies (collectively, “User Policy”), as they may reasonably be amended by My Studio Space from time to time and which are available through My Studio Space’s Web site at: http://www.mystudiospace.com/support/policy.html.

In the event of any conflict between such Acceptable Use Policies and any terms and conditions of this Agreement, this Agreement shall govern. My Studio Space reserves the right to lock out, suspend or shut down any domains or Web sites that violate any Acceptable Use Policy.

Please note that backup practices differ with dedicated servers depending on the type of service purchased. See the Dedicated Server web page for more details.

My Studio Space has a responsibility to ensure that each of our clients is provided with the best services we have available. While we back up files continuously, we are in no way responsible for the archiving of a site. It is the sole responsibility of the site creator to copy, back-up or archive all files that constitute a web site.

The following guidelines also apply:

Content:
All services provided by My Studio Space may be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation of any United States Federal, State, or City law is prohibited. This includes, but is not limited to copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless My Studio Space from any claims resulting from the use of the service, which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all My Studio Space servers. This includes sites that may infer sexual content or links to adult content elsewhere. My Studio Space will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to My Studio Space servers or any other server on the Internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
- Pirated software
- Hacker programs or archives
- Warez sites

My Studio Space will be the sole arbiter as to what constitutes a violation of this provision.

Free Domain Name for Life offer/New Domain Names
The My Studio Space Free Domain Name for Life offer is valid for as long as you are a My Studio Space customer. If the account is canceled at any time during the first year the fee for the domain name will be charged. Domain names are your property upon registration, and cannot be returned for refund.
Owners of domain names obtained through My Studio Space will be contacted prior to the expiration of the domain name, and offered the opportunity to renew the registration for a one year period. Contact will be made to the email address(es) as entered by the owner at original account signup. Responsibility for renewing any domain name lies exclusively with the owner.

Charge-back fee, $25.
There is a fee of $25 for credit card charge-backs, returned or refused checks, or any other form of refused, returned, or denied payment.

Un-suspension fee, $50.
There is a fee of $50 automatically applied to all suspended accounts which must be paid in order to have accounts unsuspended.

Traffic/ Hits / Bandwidth Policy.
Bandwidth usage is a simple equation – number of visits times information sent in each visit. Since the average web page is about 50K in size, 1G equals roughly 20,000 page downloads a month! Larger files will increase traffic usage, but 1G bandwidth provide enough capacity for 99% of all web sites on the Internet, and if your site is becoming the next Yahoo, contact us to Upgrade your account and increase your bandwidth. At $10 a gig/month or upgrade to a larger account that comes with more. To maintain the integrity of our service, the following restrictions also apply:
- Sites offering download files. (This is any site where 20% or more of their monthly traffic is from file downloads)
- Sites using more than 20% of system resources.
My Studio Space will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising – Email:
Spamming, or the sending of unsolicited email, from an My Studio Space server or using an email address or domain that is maintained on an My Studio Space machine as reference is STRICTLY prohibited. My Studio Space will be the sole arbiter as to what constitutes a violation of this provision.

Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be a large drain on system resources and we cannot allow it as an account option

Background Running Programs
We may allow programs to run continually in the background. These are considered on a case-by-case basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

IRC
We currently do not allow IRC or IRC bots to be operated on our servers.

Domain Pointing
Domain pointers are to be used for the purpose of having more than one way to find the same site, not for the purposes of sharing an account among multiple sites. A domain pointer may not be set up to reference a sub-directory within an existing Web hosting account served by My Studio Space or any other provider.

Server Abuse:
Any attempt to undermine or cause harm to a server, or customer, of My Studio Space is strictly prohibited, and will result in immediate termination or prosecution.

By clicking the “Submit Order” button, you agree to be bound by and to comply with this Agreement just as if you had signed it, and clicking the “Submit Order” button is the legal equivalent of your signature on a written contract.

Refusal of Service:
We reserve the right to refuse, cancel, or suspend service at our sole discretion.

Billing Problems and Termination:
Accounts paid by credit cards which are rejected by our online card processor are grounds for termination. If you need to replace or update your credit card info please call 480-491-4932. Because of the risk of credit card fraud, any account which offers two bad credit cards within any 6 month period will be subject to immediate termination.

All distributive hosting sites and dedicated servers of My Studio Space must adhere to the above policies.

Failure to follow any term or condition will be grounds for immediate account deactivation without refund.

Revised 03/2012

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Contact Information

710 W. Broadway Road
Suite #507
Mesa, AZ 85210
USA
P: (480) 491-4932
F: (480) 323-2668

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